These are the terms for working with Inner Lab Coaching. When we work together you also sign a separate Coaching Agreement covering the specifics of your program. If anything in that signed agreement differs from what’s here, your agreement takes precedence.
Who I am
Inner Lab Coaching is the private coaching practice of Michel Guerreiro, a sole proprietorship (eenmanszaak) based in the Netherlands. Email: michel@innerlabcoaching.com. BTW-id: NL005369631B55. My KvK number is available on request.
What I offer
One-to-one coaching, online and in English. It begins with a free first conversation of about 30 minutes. If we both decide to go ahead, the coaching runs as one program, Between Chapters, set out in your Coaching Agreement.
The nature of coaching
Coaching is a forward-looking, reflective partnership. It is not therapy, medical care, or mental-health treatment, and it is not a substitute for them. I don’t diagnose, and I don’t hand you decisions. Coaching can be powerful, and the results depend on your situation, choices, and engagement, so I don’t promise specific outcomes. Any decisions you make during or after our work are your own, and you stay responsible for them.
Booking, payment and cancellation
Payment, scheduling, cancellation and rescheduling are set out in your Coaching Agreement. In short, the program is paid before we begin, and sessions follow the terms you sign.
Changing your mind
If you book as a private individual, you have 14 days after signing to withdraw, as described in your Coaching Agreement. That sits on top of these terms.
Confidentiality and your data
What you share with me stays confidential, on the terms set out in your Coaching Agreement and my Privacy Policy.
Responsibility and liability
Your decisions, and where they lead, remain yours. Coaching is here to support your thinking, not to make your choices or carry their outcomes. So if I were ever held responsible for a loss connected to our work together, then as far as the law allows, that responsibility is limited to the fee you paid for your program, and does not extend to indirect or knock-on losses. I stand behind the care I put into this work.
My materials
Any worksheets, prompts, or materials I share are mine, for your personal use in our work together. Please don’t share or republish them.
Governing law and disputes
Dutch law applies to our agreement and to these terms. If a disagreement ever comes up, let’s try to resolve it together first, by email or a call. If we can’t, the matter goes to the competent Dutch court.
Changes to these terms
I may update these terms occasionally. The current version always lives here, with the date it was last updated.
If anything here is unclear, email me at michel@innerlabcoaching.com and I’ll explain.
Last updated: July 2026.